POSITION SUMMARY: Assists with all the responsibilities assigned to the General Manager and may assume all of those duties in his/her absence.
Responsible for the effective and efficient operation of the departments assigned to his/her supervision.
Maintains liaison with other department heads to achieve the company’s objectives.
PRIMARY RESPONSIBILITIES:
Works a minimum of 3-4 shifts per week in Housekeeping, Maintenance, Laundry, Front Desk, Night Audit, Manager’s Reception and Breakfast Bar.
Participates in the preparation of annual departmental budget and operates within approved budget.
Maintains compliance with the company policies, practices, procedures and safety standards.
Supervises the day-to-day operation and work activities of assigned personnel.
Confers and cooperates with the other property personnel to resolve operating problems and ensures coordination of property activities.
Participates in property’s staff meetings.
Interviews and recommends new personnel as needed.
Implements training programs for assigned personnel and assures that on-going training is provided.
Initiates and recommends new personnel as needed.
Initiates and recommends personnel actions, including employee counseling sessions, reprimands, performance appraisals, and terminations.
Reports to the General Manager, significant results, problems, and personnel actions regarding assigned personnel.
Establish relationships with community leaders along with membership in civic organizations and local associations.
Ensures implementation of sales/marketing programs by making outside sales calls.
Is aware of competition’s promotions, rates and amenities.
All information and activity is to be recorded and turned in on a weekly basis.
Checks and records pertinent comments into front desk log.
Executes other associated responsibilities as directed by the General Manager.
Coordinates dates, times, catering, equipment and confirmation of meetings or functions booked into the hotel.
Inspects all set-ups before each function to ensure adequate preparations have been done to guest’s specifications.
Assists in preparing payroll, coding invoices, processing direct bill invoices and statements and any other correspondence.
Brand: Hampton Inn & Suites
Address: 1451 Silhavy Rd Valparaiso, IN - 46383
Property Description: 14 - Hampton Inn & Suites - Valparaiso
Property Number: 14
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