Position Description:
The Banquet Captain is responsible for the assigned station and communication with back-of-the-house and front-of-the-house personnel to ensure exceptional banquet service.
Job Functions
The Banquet Captain will review guest count and menu by referring to Banquet Event Order (BEO).
Set tables according to BEO.
The Banquet Captain will serve meals and drinks to guests.
Ensure that all servers and buspersons are performing their duties as assigned.
The Banquet Captain will maintain the professional appearance of banquet area (various buffets and food stations).
Answer questions and relays special requests/complaints to supervisor as appropriate.
The Banquet Captain will present, open and pour wine.
Assist supervisors and managers as needed with tasks associated with event.
The Banquet Captain will attend staff meetings and training sessions to increase performance and knowledge.
Position Requirements:
Must be at least 21 years of age.
Prior experience in the same or similar position preferred.
Must have excellent customer service and communication skills.
Must be able to communicate in English.
Must be able to stand and walk for duration of shift.
Must be able to lift, carry, push, and pull frequently during shift.
Maintain a professional appearance at all times.
Must be able to obtain/maintain any necessary licenses and/or certifications.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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