Bilingual Receptionist/Administrative Assistant - JOR

*Who we are* The National Youth Advocate Program - La Jornada has been serving communities and clients since 1978 and we continue to grow each year.
Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve.
We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We believe you are compassionate and dedicated to serving your clients and communities for this reason NYAP - La Jornada is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
*Working At NYAP - La Jornada* * NYAP's commitment to doing what is _best_ for children, youth and their families is a *core value* and one that we look for in our newest team members.
* *22 Days Off* Each Year! *Plus 11* Paid Holidays Per Year! * Healthcare Benefits for you and your family * Competitive salaries and benefits including a 401(k), *Summer Hours Off *(Half-Days) and *Work Anniversary Trips*! * Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education *Position Title: *Administrative Assistant TFC\_JOR *Reporting Relationship: *Program Director or Designee *Position Summary* The Administrative Assistant for NYAP’s La Jornada (The Journey) Program focusing on Transitional Foster Care (LTFC) will perform a variety of administrative tasks that promote efficiency in the daily operations of the office.
The position requires excellent people relations skills, excellent computer skills including the MS Office Suite, and ability to learn specialized software, knowledge of office systems, basic bookkeeping and procurement skills, and sound knowledge of agency programs, procedures, and policies.
Incumbent must be well organized and able to effectively interact with agency staff and the public.
*RESPONSIBILITIES* The Administrative Assistant will perform administrative duties including, but not limited to: * Performing all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies * Arranging events and travel including annual conferences, regional conferences, training sessions and workshops, and all other public relation events as requested.
* Responsible for following the intake and placement procedures assigned to the administrative assistant including entering required information into NYAP’s electronic health record system and government databases within the required timeframe.
* Entering program information into various computer systems, maintain databases, and update changes, additions, deletions, etc.
* Providing quarterly and annual reports on all minors served by the agency.
* Coordinating newspaper advertisements for the program, advocates, and agency employees.
* Collaborate and provide support to designated manager, team, and/or other administrative staff as needed.
* Providing appropriate documentation for the payment of expenses incurred by program staff, and maintaining an ongoing log of program bills and expenditures if required.
* Attending meetings and recording and distributing meeting minutes as assigned by the Director or designee.
* Providing statistical data as required.
* Procuring and maintaining adequate office supplies and other items required for the program.
* Coordinating office equipment purchases, maintenance, and maintenance contracts.
* Providing notary public services for the agency.
* Providing general administrative support services for the assigned office.
* Performing other duties as requested.
*MINIMUM QUALIFICATIONS* * High School Diploma or GED equivalent.
* Previous experience and proficiency in the use of various office machines, including computer.
* Travel arrangement aptitude.
* Basic bookkeeping skills and experience.
* Basic procurement skills and experience.
* Ability to learn specialized software such as Electronic Health Record and Human Resources Information systems.
* Bilingual English/Spanish fluency required.
* Must demonstrate a sincere commitment to the service and advocacy for youth and families.
* Must have a valid driver’s license, reliable transportation, automotive insurance and a good driving record.
* Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
* Proficient use of desktop and laptop computers, Microsoft Office, including Excel and Word, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
*OTHER SKILLS* * Excellent customer service and communication skills with a focus on caring for people, connecting communities, and promoting peace.
* Open to working non-traditional and flexible hours.
* Sensitivity to cultural diversity.
* Enthusiastic self-starter.
* Excellent oral and written communication skills, preferably in both English and Spanish.
* Strong organizational and administrative skills.
* Effective problem-solving and decision-making skills.
* Works well independently and as a team member.
*COVID-19 Considerations:* In the spirit of caring for one another and our community, NYAP Immunization Policy and Procedures requires all employees, contractors, interns and volunteers be fully vaccinated against COVID-19, except to the extent an individual is eligible for an exemption or the policy and procedure is not applicable by law.
The State of IL has a separate mandate.
For more information contact Human Resources at 614-487-3888.
Our organization was established in Ohio and is now in 10 states.
We continue to expand and develop new and innovative programs for our communities and families.
We offer a competitive compensation and benefits package which includes major medical, dental, vision, 401K, student loan assistance and generous paid time off.
If YOU can envision it; WE can DO it! The possibilities are endless! The person in this position needs to follow a team concept and support agency goals, colleagues and ORR liaisons.
Candidate must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, gender identity, sexual identity, disability, religious, and racial backgrounds.
This job description is not an all-inclusive list of duties but rather a reflection of typical work performed in that position.
If this is you visit us at www.
nyap.
org/employment/ Job Type: Full-time Pay: From $42,000.
00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Retirement plan * Vision insurance Schedule: * 8 hour shift Ability to commute/relocate: * Valparaiso, IN: Reliably commute or planning to relocate before starting work (Required) Experience: * Customer service: 1 year (Preferred) Language: * Spanish (Required) Work Location: In person